The Interpreting Project Manager will oversee the full lifecycle of interpreting projects — from client onboarding to project delivery — ensuring seamless communication between clients and freelance interpreters. This role is ideal for someone passionate about languages and cultures, with a strong background in project management, client relations, and communication.

Key Responsibilities

• Manage end-to-end interpreting projects, including budgeting, cost analysis, and quality control.
• Serve as the liaison between clients and interpreters, ensuring expectations and deadlines are met.
• Conduct cost analysis, prepare quotes, and manage budgets efficiently.
• Respond promptly to client inquiries through chat, email, and phone.
• Develop and maintain strong relationships with clients and freelancers globally.
• Screen and onboard interpreters, ensuring compliance with company policies and quality standards.
• Monitor project progress, ensuring milestones and deliverables are met.
• Handle freelancer negotiations, rate discussions, and issue resolution.
• Maintain accurate records and update project databases.
• Actively collaborate with peers and report on project activities.

Ideal Candidate

• Bachelor’s degree in Business Administration, International Relations, Translation, or related field (preferred).
• Proven experience in interpreting project management, customer service, or business administration.
• Advanced English proficiency (C1 or native level).
• Strong organizational, multitasking, and problem-solving abilities.
• Skilled in cross-cultural communication and relationship management.
• Professional, polite, and accountable in all interactions.
• Experience working in remote, fast-paced, and multicultural environments.
• Familiarity with conference or remote interpreting event coordination (a plus).
• Project Management certification or training is an advantage.