Senior Onboarding and Risk Management Analyst
You’ll lead core onboarding and risk review operations at zerohash—executing KYB/KYC, refresh reviews, EDD, platform audit support, and consumer disclosure reviews in a regulated fintech environment.
Working closely with Compliance leadership and cross-functional partners, you’ll run a rigorous, repeatable diligence process that protects the company, supports client onboarding, and helps ensure alignment with AML/CFT, consumer protection, and internal compliance standards.
This role is a strong fit for an analyst who combines hands-on AML/KYC experience with operational discipline, sound judgment, and the ability to improve processes in a fast-moving B2B2C fintech setting.
Key Responsibilities
• Execute established client onboarding workflows, including KYB/KYC reviews, documentation checks, and risk-based due diligence.
• Perform periodic and event-driven customer/account reviews, including enhanced due diligence (EDD) for higher-risk clients.
• Complete initial, 30-day, and annual reviews for customers/clients in line with internal compliance requirements.
• Conduct initial, 30-day, and annual reviews of consumer-facing disclosures, front-end/UI experiences, and related marketing/advertising materials for consistency with legal, regulatory, and zerohash standards.
• Identify risk indicators, anomalies, and escalation triggers; recommend next steps and escalate material issues to Compliance/AML leadership when appropriate.
• Perform monthly and annual client file reviews, including OSINT-based due diligence searches and supporting risk assessments.
• Coordinate with vendors and service providers to complete onboarding, monitoring, and review tasks efficiently and accurately.
• Communicate directly with clients to collect and assess AML/CFT, sanctions, compliance policies, procedures, and disclosure/marketing documentation.
• Maintain current knowledge of AML/BSA requirements, money laundering typologies, and investigative techniques to support effective controls.
• Support compliance operations improvement efforts, including automation opportunities and process efficiency recommendations.
• Maintain accurate tracking logs, metrics records, and review documentation for reporting and audit readiness.
• Contribute to a collaborative team environment and support Compliance leadership (including AML and third-party compliance stakeholders) on ad hoc priorities.
• Adhere to all applicable laws, regulations, guidance, internal policies, and client requirements, including AML/BSA obligations (e.g., BSA/USA PATRIOT Act-related controls).
Ideal Candidate
• 3+ years of AML/compliance experience in fintech and/or professional services, with direct hands-on experience in KYB/KYC and EDD.
• Practical experience in a B2B2C fintech environment, especially client onboarding, risk reviews, and ongoing due diligence workflows.
• 2+ years of consumer protection, disclosure review, or comparable compliance review responsibilities.
• Strong working knowledge of AML/CFT programs and risk-based review processes at regulated financial institutions.
• Comfortable using third-party case management and risk management platforms/tools.
• Strong organizational skills with excellent attention to detail and the ability to manage multiple reviews under tight deadlines.
• Clear written and verbal communication skills; able to work effectively with internal teams, clients, and external partners.
• Strong interpersonal and cross-functional collaboration skills across regions and business units.
• Solid project/task management discipline with reliable follow-through in a fast-paced environment.
• Proficient with Google Workspace and Microsoft Office tools.
• College degree required.
Nice to Have
• Crypto/virtual asset industry experience.
• ACAMS or similar certification.
• Experience with MSBs, broker-dealers, futures commission merchants, or other BSA-defined financial institutions.
• Familiarity with legal/regulatory frameworks outside the United States and experience working with international colleagues.
• Experience helping automate compliance workflows or improve operational tooling/processes.
Benefits & Perks
• Healthcare insurance with zerohash covering approximately 100% of employee premiums and a portion of dependent premiums (U.S. only).
• Vision and dental insurance (U.S. only).
• Equity opportunity.
• Maternity and paternity leave (after 6 months).
• We Work All Access membership.
• Annual work-from-home stipend.
• Annual learning and development stipend (after 6 months).